Order fields¶
Choose which details customers enter in their profile and at checkout.
Open Settings → Order Fields.
Customer address fields¶
Choose which address components are visible and required. Changes save immediately and apply to both the profile and checkout. Country, city, and street cannot be hidden. Required fields remain visible; hidden fields cannot be required.
Order fields by payment method¶
Configure first name, last name, phone, and email for each method under Go to payment methods → required method → Order fields. Payment provider requirements may make a field mandatory: see Payment setup.
Additional order fields¶
- Click Create and choose what the field applies to: Fulfillment method for the whole order, or Product variant for selected products. For the first option, you must select a fulfillment method.
- Choose the field type. For a dropdown list, add at least two values.
- Set a unique name using Latin letters and digits, and a display order greater than zero. Leave the integration key empty unless a connected integration needs it. Do not change the unique name after connecting an integration.
- Save the field and check it on the checkout screen.
Confidential data
This option applies only to Product variant fields. After order completion, cancellation, return, or payment failure, CRM replaces their values with DELETED. Account for this if you will need the details after processing the order.