Skip to content

Connection and first sign-in

Create a subscription and get access to the CRM, then set up your store.

Personal account

  1. Open tellem.tech/lk and click No account? Register. Enter your first name, last name, and email, then enter the Confirmation code from the email. You can also sign in with Yandex or VK ID.
  2. Under Subscriptions, click Add subscription, select a Plan, and enter a Subdomain: up to 63 lowercase Latin letters, digits, and hyphens; a hyphen cannot be the first or last character. The subdomain myshop gives you myshop.tellem.store.
  3. Click Confirm and pay for the subscription on the page that opens. The store is deployed automatically after payment.

Open CRM and Open website appear on the subscription card before the store is ready. The addresses work after payment and preparation. If you close the payment page, click Renew to return to it.

CRM access

The Tellem team will send your CRM sign-in details. Contact Tellem support to add employees as well.

Signing in to the CRM

Open https://<subdomain>.tellem.store/crm (or Open CRM in your personal account), enter your Login and Password, and click Sign in.

There is no password recovery button. Contact Tellem support if you lose your password.

To change your password, open the user menu in the header → Profile → Password, enter the new password and confirmation, then click Save.

Welcome configuration wizard

Complete the wizard on your first sign-in and click Finish; otherwise, it appears again at the next sign-in. Choose at least one option for each question.

The business type affects the Telegram bot's button label. Online store also hides store addresses in the app. The other answers do not configure the store; follow the checklist below.

Before creating a store or order, check the country in general settings. You cannot change it afterwards.

Next: store launch checklist.