Storefront and cart¶
Choose products in the catalog and add them to your cart. Guests can access the home screen, catalog, search, and product cards. For the cart, favorites, and orders, the app asks you to sign in.
If the store shows 18+ content, continue only after confirming I am 18 or older.
Home screen¶
Tap the name and address in the header to choose a store or store chain (sales area). The catalog and stock depend on your choice. A guest opening a store-specific link or QR code goes to that store's catalog.
Open Catalog to choose products, Favorites for saved items, or Previously ordered to find past purchases. Home screen blocks and warnings depend on store settings; the store warning appears only after sign-in.
Search is at the bottom. The cart button appears when it contains products and shows their quantity and amount.
Catalog and search¶
Choose a category or enter a search query; product and category results appear as you type. If there are no matches, change the query or check the selected sales area.
Product card¶
Check the description, specifications, price, and availability. If the product has variants, such as size or color, choose one before adding it. Tap a photo to open it full screen or the SKU, the product's code, to copy the code.
- Buy adds the product and opens the cart with only that product selected.
- Add to cart adds it without opening the cart. For an item already added, Go to cart opens the cart; adjust the quantity beside it, up to available stock.
- Products with no stock show an inactive Out of stock button. When stock is low, the card shows the exact quantity.
Share opens the system share menu or copies a link. For signed-in customers, the link opens the product inside Telegram if the store connected a bot; otherwise, it opens the website.
Dish size and extras¶
If a dish has sizes, choose the product variant you want. When adding a dish with extras, choose them in the panel that opens. Required groups have an “*”; the allowed quantity appears beside them. An extra has “−” and “+” buttons when the store allows several portions. Complete the required choices before adding the dish.
Check the total price including extras before adding it. Promotions and birthday discounts reduce the price of the dish itself; extras keep their price.
Favorites¶
Tap the heart on a product card to save it to Favorites. Clear removes the entire list after confirmation.
Cart¶
- Select the products for your order. All items are selected when you open the cart; unselected items stay there.
- Check quantities, which cannot exceed available stock. After reducing a quantity to zero, you can use Undo while the button is visible.
- Check Total for the selected items and click Place order for
. Apply promo codes and bonus points in the next step: checkout.
Deleting products
Delete removes all selected items after confirmation. You cannot undo this deletion.
If the store reserves products in the cart, the reservation and cart quantities reset after a period of inactivity. Check your cart again before checkout.
For a dish with extras, tap Edit to change the selection. The same product with different extras or extra quantities occupies separate lines; identical selections merge. The order retains the size and extras.
Profile, orders, documents, and theme¶
Addresses, bonus points, language, theme, and installation are available in your profile. See Checkout and orders for order statuses and actions.
Tellem legal documents are linked in the app: in the footers of the home screen, profile, and About the app, during sign-in and checkout, and in the cookie banner. Documents open in the interface language.
For store owners
Configure product color variants and the home screen and app colors. Import dish sizes and extras from the iiko menu. Warnings, reservations, and profile information sections are under general settings. Get a location's link and QR code from its store card.